Returns And Refund Policy

At QuanTia, we are committed to providing products that deliver real results and a great customer experience. We stand behind the quality of everything we offer.

We recommend using your product for at least 14 days to experience its full benefits before requesting a return.

If you are not satisfied with your purchase, you may be eligible for a refund under our 60-Day Money Back Guarantee.

For any refund or return requests, please contact us at:
📧 supportquantia@protonmail.com

Order Cancellations

Orders may be changed or cancelled within 24 hours of being placed.

  • After 24 hours, orders may already be in processing and cannot be modified or cancelled
  • Approved cancellations will be refunded within 7 business days

60-Day Money Back Guarantee

We are confident in our products and encourage you to try them for at least 14 days.

If you are still not satisfied, you may request a return within 60 days of receiving your order.

Please note:

  • Shipping fees (if applicable) are non-refundable
  • Returns must be requested through our support team before sending anything back

To start a return, contact us with:

  • Your Order Number, or
  • The Name & Email Address used for the order

📧 supportquantia@protonmail.com

Damaged Items

We carefully package all orders to prevent damage during transit.

An item is considered damaged if it is:

  • Defective, or
  • Physically broken

Damaged outer packaging (e.g. dented boxes) with an intact product is not considered damage.

If your item arrives damaged:

  • Notify us within 72 hours of delivery
  • Email us with clear photo evidence

Once reviewed, we will determine eligibility for a free replacement.

We do not cover damage caused by:

  • Normal wear and tear
  • Misuse or improper handling

Shipping & Delivery Issues

While we do our best to ensure timely delivery, QuanTia is not responsible for delays caused by:

  • Shipping carriers
  • Customs processes
  • External logistics issues

If you experience delivery issues, we recommend contacting the courier directly.

We are not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping details at checkout.

  • If an incorrect address is provided and not reported within 24 hours,
    you will not be eligible for a resend or refund

Policy Updates

QuanTia reserves the right to update or modify this Refund Policy at any time without prior notice.

By purchasing from QuanTia, you agree to the terms outlined in the most current version of this policy.

We encourage customers to review this page periodically for any updates.

If you have any questions, feel free to contact us anytime:
📧 supportquantia@protonmail.com