Shipping Information
At QuanTia, we are proud to offer FREE shipping on all orders, no minimum required.
Order Processing Times
All orders are processed within 1–3 business days after being placed.
Once your order has been dispatched and handed over to the shipping carrier, it is considered in transit.
During peak seasons or holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
Delivery times vary depending on your location and begin after dispatch.
Below are general estimates:
- 🇺🇸 United States: 7–15 business days
- 🇬🇧 United Kingdom: 7–12 business days
- 🇦🇺 Australia: 7–14 business days
- 🌍 Rest of World: 10–20 business days
Please note:
Shipping carriers may experience delays during busy periods or due to factors beyond our control. International shipments may also be subject to customs delays, which can extend delivery times.
Order Changes & Shipping Accuracy
Customers are responsible for ensuring that all shipping details are accurate and complete at checkout.
- Incorrect or incomplete details may result in delays or order cancellation
- If our system detects an issue, we will contact you within 3 business days to verify your details
- If we do not receive a response, we reserve the right to cancel your order
If you need to make changes, please contact us within 24 hours of placing your order:
📧 supportquantia@protonmail.com
We will do our best to accommodate requests, but changes are not guaranteed after this window.
Delivery Delays
While we aim to deliver your order as quickly as possible, delays can occasionally occur due to:
- Courier disruptions or logistics issues
- Severe weather conditions
- Customs processing
- Payment or verification issues
If any delay affects your order, we will notify you as soon as possible and work to resolve the issue.
Please note that QuanTia is not liable for delays caused by external factors, and delivery dates cannot be guaranteed.
Lost or Stolen Packages
Once your order has been handed to the courier, it is outside of our direct control.
If your package is lost or stolen:
- Contact us at 📧 supportquantia@protonmail.com
- File a claim directly with the shipping carrier
- We will assist you by following up with the courier
Please note:
- QuanTia is not responsible for lost or stolen packages
- These cases are not covered under our refund policy
- In certain situations, we may offer a replacement at our discretion
If required, you may also consider filing a report with your local authorities.
Shipping Policy Updates
QuanTia reserves the right to update or modify this Shipping Policy at any time without prior notice.
By purchasing from QuanTia, you agree to the terms outlined in the most current version of this policy.
We recommend reviewing this page periodically for updates.
If you have any questions, feel free to contact us anytime at:
📧 supportquantia@protonmail.com